Image via CrunchBase Has anyone asked themselves why Facebook is really so popular? I have as I work with clients to get them to understand the power that is…
5 easy steps on how-to really outshine your competition with your social media advertising campaigns.
Image via Wikipedia Step One: Don’t ever tell your staff what your doing. It gives them the best opportunity to look totally stupid and leave your customers in…
Twitter used but failed to capture essence of customer service
Monday, I was ecstatic to find out I didn’t have to pay $620 for new brakes and rotors on my car. As I waited, I do what I normally do,…
Translating Internet language: It’s not just about English anymore.
Image via Wikipedia I don’t speak fluent Blackberry… do you? I’m an iPhone guy. Does that mean I should discount anyone’s opinon who uses a Blackberry? I’m pretty sure there…
Kansas City Coach (ME) opens up blog for guest bloggers
Image via Wikipedia I am pushing the envelope on the open door policy I believe in. So going forward I will be allowing guest bloggers. Well of course there is…