Dear, Bob Johnson, Chief Service Officer for Sprint Nextel. I recently had a wonderful experience at a Sprint store in Fort Lauderdale Florida. The sales person came up and asked…
Kansas City Business Coach Chuck Franks gets listed as a Google Favorite Places Maps
Yippee!!! My Kansas City, Missouri Coaching business became a popular place on Google Maps. I now have this really cool sticker on the front door. I almost threw it away…
Twitter used but failed to capture essence of customer service
Monday, I was ecstatic to find out I didn’t have to pay $620 for new brakes and rotors on my car. As I waited, I do what I normally do,…
Build and Grow Your Business One Unique Special Customer at a Time.
As a customer, how much are you worth? How many dollar signs do you have on your forehead? Would you like to be treated according to how much you’re spending?…
Doug Weinbrenner talks about Coaching with Chuck Franks
I can’t begin to share how rewarding my work really is. The fact that people allow me to be a part of such awesome work that we do together is…
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