I want someone over at Southwest Airlines to know what a great employee you have in Pat King. In case you don’t know who she is, here is a quick reminder.
We had the wonderful opportunity to fly best class in her section of the plane. On our first leg home from Fort Lauderdale to Denver. She is a true gem. I’m not a morning person and her smile warmed me up more than a cup of coffee. She was gracious and friendly and just everything we could have asked for in a flight attendant. And she did all that at 8am. We had been up since about 5am to get to the airport in time and I think she said she had been up since 4 because she was based out of Las Vegas but lives in Texas. I just always like to let companies know when they are truly being represented by some class act employees.
Then on our next leg of our flight we were greeted by a team of men who upon further inquiry always request to fly together on the anniversary of 9/11 we flew on the 12th but I’m assuming they had to be booked together for several days to get to be together on the 11th. All of them had a smile on their face and were so wonderful to everyone. I’m sure it takes a special bond to continue to do the jobs most of us take for granted. Now that I think about it. We flew Southwest on 9/10 home from Chicago that fateful year. I didn’t get the gentlemen’s names or pictures as their flight was completely full and a shorter flight. But I really want you to know how well you are represented by your staff.
Thanks Southwest for treating your customers so well. That is why I am a frequent flyer on your airline. Thanks to Pat and the Guys and all the rest of the crew that made our long day pleasant.