Amazon Censorship: Mistake or Purposeful Action

Amazon Censorship: Mistake or Purposeful Action

I don’t believe in it and I don’t support businesses who do it. Amazon should really get on top of this deal where they are banning books.New York TimesYou decide if you want to support them. I personally think I’ll wait till the fallout is complete before making my decision. Mistakes happen. I can overlook mistakes as long as someone says I’m sorry, my responsibility and I screwed up. Taking responsiblity goes a long way toward instilling trust in a company or brand.┬áIn today’s world where we are our own Brand, do you take responsibility for mistakes that affect your clients.If you don’t your missing a pivitol moment to enhance the relationship. Own it. Promise it won’t happen again. Then make sure it never does. That is what makes people trust a company. Being treated correctly. I expect that companies and people makes mistakes.So if you want to exceed my expectations. Take responsilibity, step up. Not only will I respect you but I’ll trust you.