Chuck Franks: Business Relationship Coach

Yippee!!! My small geo-specific Kansas City, Missouri Coaching business became a popular place on Google Maps. 

I now have this really cool sticker on the front door. I almost threw it away because I’m a home based business and I thought it was tacky. However, the letter that accompanied the sticker said, that because Inner Strength Quest Coaching has had so many people requesting information about it’s business listing we have made you a Google Favorite Place on Google Maps. So I thought maybe I should read up on this and see just how much attention I should pay to it. Here is what I found….

As a customer, how much are you worth? How many dollar signs do you have on your forehead? 

Would you like to be treated according to how much you’re spending? Better yet, Do you treat people this way? Would you continue to go back to a place where your service is based solely on how much money you spend? I was inspired by my friend to write the following post about going above and beyond.

I had lunch with my friend Kent the other day to catch up. Since I’d seen him last, Kent has been dealing with a detached retina. Kent doesn’t have health insurance, but his eye doctor explained that a detached retina could cause blindness… read more to find out what happened…

“Uhh, which way do I go, George? Which way do I go?” Do you ever feel like this with your social media? Unsure of which way to go..so overwhelmed by all the different directions you could go..unable to take action at all!
Take a look at this cartoon with your marketing goggles on and then read the rest. The Abominable Snowman represents businesses in social media:

Are you viewing your customers through one eye? Not listening to them when they tell you they are NOT wabbits? Well, STOP IT!

This particular post is delivered in your choice of 3 methods of content. 1) Video 2) Audio 3) Written.  You get to choose which content delivery best suits your learning and interaction style.

1. Video

2. Audio

3. Text

Who is doing something that no one else in his or her industry is doing?

Doing something different is what makes you REMARKABLE.

MBTI & Personal Relationships

Using Type with Couples

Happy and unhappy marriages are found in all type combinations, and type differences and similarities are likely to be only one of several sources of difficulty in a relationship. Regardless of the nature of such other difficulties, a comparison of the couples’ personality types by a counselor can enhance the therapeutic process and increase the likelihood of a successful outcome.

Monday, I was ecstatic to find out I didn’t have to pay $620 for new brakes and rotors on my car. As I waited, I do what I normally do, I checked in on FourSquare from the Econo Lube in Olathe I never really expected to hear from National Tire and Battery but since I did let me tell you how they failed.

The following is what transpired. 

Customer relations management just naturally comes to some business owners but others struggle to keep it as a number one priority. I see it often, that blank stare. Usually during a training when I start explaining too companies and business owners about how they need to change the way they interact with their customers. Business owners have been told that they can choose how to run their own business.

I’ve been getting asked more and more to step into an advisory or consultative role by some business owners.  I’m getting more comfortable in doing that because my clients value the approach that I can weave into their coaching an advisory role. The reason I am moving in this direction is that I’m seeing clients say one thing and then when they go out and try to make it happen they get caught up by someones flashy marketing and end up not getting what they need. I’ve been helping clients choose developers who will not take advantage of them and who will also deliver on what it is the client needs. Not what is easiest for the developer to push out.  Sometimes that means challenging the developer to learn something new for this client.

Here is an article which does a great job of explaining just such an experience.

The content management system—the powerful, behind-the-scenes operator—can make or break your site. Here’s how to choose the right one.
By Erin Weinger 

When clients hire me; we talk about what exactly are they looking for? What is the goal.  Many people think they want to blog however don’t have a proven track record of doing so. So we build in exercises for them to practice before they pay someone to build a blog for them. Some go on to be great bloggers, some realize that is not their strength or passion and we come up with a different path for them to achieve their goals.

Figure out what you want and need. Then find someone to build it for you. Don’t look for someone who does the same thing for every client they have. There is nothing unique or remarkable about that.

Bottom Line: If you’re not REMARKABLE you’re not doing it right.  People hire me so that they can be REMARKABLE and stand out in a crowd. Cause if your not…

Communiversity Class at University of Missouri-Kansas City

Social Media: How Small Business Owners Can Attract New Clients and Grow Your Business

Come learn what business owners and entrepreneurs are doing to attract new clients. The new rules of marketing have made it easier for small businesses to compete with large corporations. We will cover the latest in social media, shifts in marketing strategies, SEO, Facebook, Linked-in, YouTube, Twitter, blogging and some things you haven’t even heard of yet. Come learn how to easily grow your business.

Two sections to choose from read on for details.